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Defeating Depression
Stop Binge Eating
Take Control of Bulimia
Conquer Insomnia
Stress Management
Caring for Loved One
Coping with Grief
Help for Compulsive Shopping
Working on Low Self-Esteem
Overcoming Guilt
Hope for HIV and Depression

Frequently Asked Questions

  1. Will the information I provide to MySelfHelp.com remain confidential?
  2. Do you ever give or sell my name to other companies?
  3. How do I know you are a reputable company?
  4. How do I know this program works?
  5. Does this program replace therapy or counseling?
  6. The cost of this program seems low. Does this reflect the quality of the program?
  7. Would my doctor or therapist approve of my using this program?
  8. What type of people use MySelfHelp.com?
  9. Will my insurance company pay for this program?
  10. What if I decide that I don't like this program? Can I cancel my membership?
  11. Do I need advanced computer skills to use this program?
  12. I do not have a credit card. Can I pay for this program in any other way?
  13. I have seen other on-line programs about depression, binge eating, anxiety, or other problems that really turn out to be companies trying to sell me their products, such as medications, books, and so on. What makes this program different?
  14. What makes this program different from other websites on depression, anxiety, eating disorders, and related problems?
  15. What if I need to talk to a therapist? Is there someone "live" I can talk to?

Will the information I provide to MySelfHelp.com remain confidential?

Yes. All information you provide is completely confidential and no one – including other users of MySelfHelp.com – will know who you are. MySelfHelp.com references your name for billing purposes only. All other information and feedback that you submit are used to help improve the program while you remain anonymous.*

Do you ever give or sell my name to other companies?

Absolutely not. We are committed to protecting your privacy and will not give or sell your name to other companies under any circumstances.

How do I know you are a reputable company?

MySelfHelp.com is funded and supported by the National Institute of Mental Health. We had to undergo extensive reviews and meet very stringent criteria in order to obtain this significant endorsement. Our company is staffed by a team of highly experienced and reputable therapists and professionals who have devoted our lives to helping people like you improve the quality of their lives. We specialize in our respective fields and work together to help you find solutions to the challenges you face in life. To find out more about our company and qualifications, go to About Us.

How do I know this program works?

MySelfHelp.com programs have been in development for over eight years, undergone extensive testing and review by patients and therapists, and used successfully by a wide range of people throughout the world. The information, strategies, and exercises provided are based on years of extensive research and proven techniques. To find out what people have to say about MySelfHelp.com, go to Testimonials.

Does this program replace therapy or counseling?

No. An interactive program cannot serve as a substitute for diagnosis and treatment from a qualified mental health professional. If you are experiencing depression, binge eating, anxiety, or any other mental health problem, we urge you to seek out treatment as soon as possible. MySelfHelp.com was developed by therapists and other professionals to be used in conjunction with therapy. While therapy is an effective form of treatment, the addition of this highly interactive self-help program – available 24 hours a day, 7 days a week – can result in a more comprehensive treatment program that speeds recovery and well-being..

The cost of this program seems low. Does this reflect the quality of the program?

No. As you will see, MySelfHelp.com is an extensive, comprehensive, and highly effective program. Our goal is to make it affordable for everyone, so that the costs do not prohibit anyone from getting the help and support they desire. We will continue to do everything we can to keep costs low without compromising the quality that makes this program so unique and successful, and without accepting advertising from pharmaceutical firms. 

Would my doctor or therapist approve of my using this program?

We suggest talking to your doctor or therapist about this program. If he or she is familiar with MySelfHelp.com, chances are you will receive a positive recommendation. If not, you may want to direct him or her to the MySelfHelp.com website. We have a special section for therapists and other mental health professionals that not only educates them about our program but also provides information that they may find valuable in enhancing your treatment.

In addition, the interactive features of MySelfHelp.com allow you to continually monitor your progress, identify problem areas, and view periodic results – information that can be submitted to your doctor or therapist to further aid in your treatment and recovery.

What type of people use MySelfHelp.com?

MySelfHelp.com is used by men and women of every walk of life regardless of age, race, religion, nationality, socioeconomic status, and so on. The common thread among all users is the desire to heal, improve their lives, and achieve a sense of well-being..

Will my insurance company pay for this program?

We are in the process of working with insurance companies throughout the U.S. and suggest you contact your provider to see if they will pay for or subsidize the use of this program.

What if I decide that I don't like this program? Can I cancel my membership?

Yes. You pay for your membership one month at a time. If you like the program, simply do nothing. If you decide to cancel, simply go to “My Account” and follow the instructions. Once you cancel, we will no longer bill your credit card.

Do I need advanced computer skills to use this program?

No. MySelfHelp.com is a user-friendly program, with easy to follow instructions and prompts. We designed this system with the novice user in mind, so that you can focus all your efforts on feeling better 

I do not have a credit card. Can I pay for this program in any other way?

Yes. We accept electronic check payments and check/money order payments by mail. To pay by mail, simply send a check or money order based on one of the following selections to the address below.

  • Monthly Membership Fee: $20 (includes access to all programs. You can pay for one month at a time or send a check for multiple months.
  • Conquer Insomnia Program Only: $19.95 (two-year subscription to the online insomnia program)

MySelfHelp.com
184 Otis Street
Northborough, MA 01532

If you pay by mail, your membership will be activated upon receipt of your check or money order, and you will receive a confirmation and renewal date via email.

I have seen other on-line programs about depression, binge eating, anxiety, or other problems that really turn out to be companies trying to sell me their products, such as medications, books, and so on. What makes this program different?

At MySelfHelp.com, we are committed solely to helping you alleviate symptoms. We are not using this program as a front or advertising vehicle to sell you a product. While other sites may provide some valuable information, those companies often use information as a promotional vehicle to sell you their product. Gaining your trust is the key to making this program successful for you – thus meeting our goal of providing a comprehensive self-help program.

MySelfHelp.com was created solely to provide you with interactive self-help programs, designed as an adjunct to therapy. Our goal is to aid and speed your recovery and well-being. We do not, and will not, attempt to sell you anything but our programs.

What makes this program different from other websites on depression, anxiety, eating disorders, and related problems?

MySelfHelp.com is different in many ways. It is highly interactive, loaded with exercises and resources that enable you to participate in your recovery and monitor your progress. Second, it is comprehensive. Our ever-growing family of programs now covers depression, binge eating (or compulsive eating), and bulimia, with new topics being added all the time. Only $20 a month gives you unlimited access to all MySelfHelp.com programs. MySelfHelp.com establishes a sense of community, where users like you submit and share ideas and information on new coping skills, strategies to prevent relapse, and other topics related to your recovery. The program is dynamic – changing daily with user-submitted feedback, program enhancements, newsletters, and value-added content. We are also continually adding self-help modules to the program to address other challenges that prevent people from living life to the fullest. Finally, the system can be customized to meet each individual’s unique needs. We help you choose the programs, exercises, and strategies that work best for you

What if I need to talk to a therapist? Is there someone "live" I can talk to?

If you find that you need to speak to someone, we suggest you contact your doctor or therapist. If you don’t already have one, MySelfHelp.com will show you how to select the right doctor or therapist, and provide ideas on how to get started.  If your need is urgent, we strongly suggest you stop using the program and get help immediately. While we are staffed by highly experienced and professional therapists, we simply cannot provide feedback or comments to you individually. We cannot offer opinions on your symptoms, diagnosis, and/or treatments. MySelfHelp.com programs are intended to be educational in nature. An interactive program cannot serve as a substitute for diagnosis and treatment from a qualified mental health professional.

*The only exceptions to confidentiality would occur if a member were to include identifying information in an email or other form of communication with us.

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